Privacy Policy

This privacy policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Processing Overview

General Information

We are committed to protecting your personal data and only process it when necessary. The following information provides a simple overview of what happens to your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. Detailed information on the topic of data protection can be found in our Privacy Policy below this text.

Data Collection on Our Website

Who is the responsible party for the recording of data on this website (i.e., the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.

How do we collect your data?

Your data is collected in part when you provide it to us. This may include data sent by you to us via email, linkedin direct message or shared via call. .

Other data shall be collected by our IT systems automatically or after you consent to its collection during your website visit. This includes primarily technical data (e.g., internet browser, operating system, or the time of page access). The collection of this data happens automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. We also use your data to enable and deliver our coaching services to you (e.g., setting up calls and sharing a written feedback).

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, or for further questions on the topic of data protection, you can contact us at any time using the address and email provided in the Imprint. Additionally, you have the right to file a complaint with the competent supervisory authority.

Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Details can be found in the Privacy Policy under "Right to Restrict Processing."

General Information and Mandatory Notices

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this Privacy Policy.

When you use this website, various personal data is collected. Personal data refers to data with which you can be personally identified. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission on the internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Violeta Arsova
Unterlindau 26
60323 Frankfurt am Main, Germany

Contact

E-mail: violeta.arsova@gmail.com

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis for the data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9 (2)(a) GDPR, if special categories of data are processed according to Art. 9 (1) DSGVO. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 (1)(a) GDPR. If you have consented to the storage of cookies or to the access to information in your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25 (1) TTDSG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Information on data transfer to the USA and other non-EU countries

Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

The European Commission has so far recognised the United States (commercial organisations participating in the EU-US Data Privacy Framework) as providing adequate protection.

These adequacy decisions do not cover data exchanges in the law enforcement sector which are governed by the Law Enforcement Directive (Article 36 of Directive (EU) 2016/680).

The Commission is required to periodically review the adequacy decisions adopted under the GDPR and its predecessor, Directive 95/46/EC, and to report its findings to the European Parliament and the Council. In line with this obligation, on 9 October 2024, the Commission published its Report on the first review of the functioning of the adequacy decision on the EU-US Data Privacy Framework.

  • In its decision of 10 July 2023 (the “adequacy decision”), the Commission found that the EU-U.S. Data Privacy Framework (DPF) provides an adequate level of protection for personal data transferred from the European Union to organisations in the United States of America. The adequacy decision requires the Commission to carry out periodic reviews, the first of which should take place after 1 year from the date of notification of the adequacy decision to the Member States. This report concludes this first review.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. An informal email to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

If the data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis for processing can be found in this Privacy Policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection under Article 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such advertising; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Article 21(2) GDPR).

Right to File Complaints with Supervisory Authorities

In the event of violations of the GDPR, affected individuals have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, workplace, or the location of the alleged violation. The right to file a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract in a commonly used, machine-readable format, or to request its transfer to another controller, where technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the address bar of the browser changing from "http://" to "https://" and the lock symbol in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion, and Correction

Within the framework of the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of data processing. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for further questions about personal data, you can contact us at any time at the address and email provided in the Imprint.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time using the address and email provided in the Imprint. The right to restrict processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.

  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.

  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing instead of deletion.

  • If you have lodged an objection under Article 21(1) GDPR, a balancing of your and our interests must be conducted. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from being stored – may only be processed with your consent, or for the assertion, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

Website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Website provider:

Squarespace Ireland Limited
Squarespace House
Ship Street Great
Dublin 8
Ireland
D08 N12C

Cookies and Tracking Technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Cookies do not harm your computer or contain viruses. They serve to make our website more user-friendly, efficient, and secure. Cookies are small text files stored on your computer by your browser.

Most of the cookies we use are “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can configure your browser to notify you about the use of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies necessary for the electronic communication process or for providing certain functions you have requested (e.g., shopping cart functionality) are stored based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of its services.

For detailed information on cookies, refer to the Squarespace cookie policy .

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. Squarespace’s Privacy Policy explains how it handles automatically collected data: Squarespace Privacy Policy.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Plu­g­ins und Tools

  • LinkedIn: If you contact us via LinkedIn, your data will be processed according to LinkedIn's privacy policy. LinkedIn may collect and store your profile data, connection details, and messages exchanged through its platform. For more information, visit LinkedIn Privacy Policy.

  • YouTube: Our website utilizes plugins from the YouTube site operated by Google. The operator of these pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

    When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube’s servers is established. The YouTube server is informed about which of our pages you have visited.

    Additionally, YouTube may store various cookies on your device. These cookies allow YouTube to gather information about visitors to our website. This information is used, among other things, to compile video statistics, improve user experience, and prevent fraudulent activity. These cookies remain on your device until you delete them.

    If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

    The use of YouTube is in the interest of providing an appealing presentation of our online content. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR.

    For more information on handling user data, please refer to YouTube’s privacy policy at: YouTube Privacy Policy.

  • Google Meet: As part of our services, we use Google Meet, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for online meetings, messaging, and video conferences.

    We point out that there is a possibility that data may be transferred to the USA and processed by US authorities. The European Commission has so far recognised the United States (commercial organisations participating in the EU-US Data Privacy Framework) as providing adequate protection.

    These adequacy decisions do not cover data exchanges in the law enforcement sector which are governed by the Law Enforcement Directive (Article 36 of Directive (EU) 2016/680).

    The Commission is required to periodically review the adequacy decisions adopted under the GDPR and its predecessor, Directive 95/46/EC, and to report its findings to the European Parliament and the Council. In line with this obligation, on 9 October 2024, the Commission published its Report on the first review of the functioning of the adequacy decision on the EU-US Data Privacy Framework.

    In its decision of 10 July 2023 (the “adequacy decision”), the Commission found that the EU-U.S. Data Privacy Framework (DPF) provides an adequate level of protection for personal data transferred from the European Union to organisations in the United States of America. The adequacy decision requires the Commission to carry out periodic reviews, the first of which should take place after 1 year from the date of notification of the adequacy decision to the Member States. This report concludes this first review.

    Google LLC adheres to the Standard Contractual Clauses for the transfer of personal data to third countries pursuant to Directive 2016/679 (Standard Contractual Clauses – SCC).

    For more information on the Standard Contractual Clauses, please visit:

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their data processing practices. Please review their privacy policies directly.

Inquiry via Email or Phone

If you contact us via email or phone, your inquiry, including all resulting personal data (e.g., name, inquiry), will be stored and processed by us for the purpose of handling your request. This data will not be shared with third parties without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR if your inquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on your consent (Article 6(1)(a) GDPR) and/or our legitimate interests (Article 6(1)(f) GDPR), as we have a legitimate interest in the efficient processing of inquiries addressed to us.

The data you provide to us as part of a contact request will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – particularly statutory retention periods – remain unaffected.

Payment service providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content arrangement and modification of our contractual relationships. Data with personal references to the use of this website (usage data) will be collected, processed, and used only if this is necessary to enable the user to use our services or required for billing purposes. The legal basis for these processes is Art. 6(1)(b) GDPR.

The collected customer data shall be deleted upon completion of the order or termination of the business relationship and upon expiration of any existing statutory archiving periods. This shall be without prejudice to any statutory archiving periods.

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this website.